SYSTEM NAME:

Department of Defense Intelligence Information System (DoDIIS) Customer Relationship Management  (April 13, 2012,  77 FR 22290)

SYSTEM LOCATION:

Defense Intelligence Agency, 200 MacDill Boulevard, Washington, DC 20340-0001.

CATEGORIES OF INDIVIDUALS COVERED BY THE SYSTEM:

Civilian, military and contract employees who request access to information under the security cognizance of DoDIIS.

CATEGORIES OF RECORDS IN THE SYSTEM:

Records include identifying information: Name, Social Security Number (SSN), Employee Identification Number (EIN), and network user identification; service request records relating to password issuance, type of security clearance, and name of system to which access has been granted.

AUTHORITY FOR MAINTENANCE OF THE SYSTEM:

Executive Order 12958, Classified National Security Information; Homeland Security Presidential Directive (HSPD-12), Policy for a Common Identification Standard for Federal Employees and Contractors, Director of Central Intelligence Directive (DCID) 6-3, Protecting Sensitive Compartmented Information within Information Systems, Department of Defense (DoD), DOD 5200.2-R, DoD Personnel Security Program; Defense Intelligence Agency (DIA) 8500.003, Systems Access and E.O. 9397 (SSN),as amended.

PURPOSE(S):

The system will manage records generated as a result of requests for access to systems under DoDIIS. Information is used to meet regulatory requirements when granting access to information systems and to maintain a repository of personnel who have been granted access.

ROUTINE USES OF RECORDS MAINTAINED IN THE SYSTEM, INCLUDING CATEGORIES OF USERS AND THE PURPOSES OF SUCH USES:

In addition to those disclosures generally permitted under 5 U.S.C. 552a(b) of the Privacy Act of 1974, these records contained therein may specifically be disclosed outside the DoD as a routine use pursuant to 5 U.S.C. 552a(b)(3) as follows:

The DoD ‘Blanket Routine Uses’ set forth at the beginning of the DIA’s compilation of systems of records notices apply to this system.

POLICIES AND PRACTICES FOR STORING, RETRIEVING, ACCESSING, RETAINING, AND DISPOSING OF RECORDS IN THE SYSTEM:

STORAGE:

Electronic Storage Media.

RETRIEVABILITY:

Individual's last name and network user-id.

SAFEGUARDS:

Records are stored in office buildings protected by guards, controlled screenings, use of visitor registers, electronic access, and/or locks. Access to records is limited to individuals who are properly screened and cleared on a need-to-know basis in the performance of their duties. Passwords and User IDs are used to control access to the system data, and procedures are in place to deter and detect browsing and unauthorized access. Physical and electronic access are limited to persons responsible for servicing and authorized to use the system.

RETENTION AND DISPOSAL:

Temporary records are deleted when the individual is no longer under the security cognizance of DoDIIS. Records are electronically deleted from the database.

SYSTEM MANAGER(S) AND ADDRESS:

Functional Program Manager, Deputy Directorate for Information Management and Chief Information Officer, Defense Intelligence Agency, 200 MacDill Boulevard, Washington, DC 20304-0001.

NOTIFICATION PROCEDURE:

Individuals seeking to determine whether information about themselves is contained in this system of records should address written inquiries to the DIA Freedom of Information Office (DAN-1A), Defense Intelligence Agency, 200 MacDill Boulevard, Washington, DC 20340-0001.

Request should contain the individual's full name, current address, and telephone number.

RECORD ACCESS PROCEDURES:

Individuals seeking access to information about themselves, contained in this system of records, should address written inquiries to the DIA Freedom of Information Office (DAN-1A), 200 MacDill Boulevard, Washington, DC 20340-0001.

Request should contain the individual's full name, current address, and telephone number.

CONTESTING RECORD PROCEDURES:

DIA's rules for accessing records, for contesting contents and appealing initial agency determinations are published in DIA Instruction 5400.001, Defense Intelligence Agency Privacy Program; or may be obtained from the system manager.

RECORD SOURCE CATEGORIES:

Individuals, DIA Security Files, and Human Resources Data Base.

EXEMPTIONS CLAIMED FOR THE SYSTEM:

None.

FEDERAL REGISTER HISTORY:

April 13, 2012, 77 FR 22290